As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
Hello. I added five services to the Amelia plugin. When I go to the services box to choose a service, it is blank. It states there is no data. I added the url, click the appointment button to see for yourself. Thank you for your time.
Cordially,
Thomas S Lee
Hi Thomas S Lee,
Thank you for the purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see them except us.
Hi Thomas S Lee,
I can't login to your website because I don't have credentials for sign in on website. Can you please also send me these credentials (please take a look at the image from the attachment).