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  Public Ticket #1708026
Request failed with status code 500
Closed

Comments

  • Darshak Bhatt started the conversation

    I have purchased Amelia plugin for the website "http://getgrowthexperts.com/". It was working fine in developing stage "http://getgrowthexpert.com/getgrowthexperts". But once I have migrated to "http://getgrowthexperts.com/" it stopped working. It is now throwing me an error "Request failed with status code 500".

  • [deleted] replied

    Hi Darshak Bhatt,
    Thank you for the purchase.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see them except us.

  •   Darshak Bhatt replied privately
  •   [deleted] replied privately
  •   Darshak Bhatt replied privately
  • [deleted] replied

    Hi Darshak Bhatt,

    I have enabled pdo_mysql module for your PHP and now everything works fine. Can you please check if everything is ok?

  • Darshak Bhatt replied

    Thank you so much. You made my day :)

  • [deleted] replied

    Hi Darshak Bhatt,

    You are welcome We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!