We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I can not activate this plugin. I get this error:
Parse error: syntax error, unexpected '.', expecting '&' or variable (T_VARIABLE) in /home/ttonline/MyDashboard.totalteck.net/wp-content/plugins/wpdatatables-tables-and-charts-manager-for-wordpress/lib/markbaker/complex/classes/src/operations/add.php on line 18
I got this fig out. Never mind
Hi MONA M LILL,
Glad to hear that you found solution.
I get the same problem updating to 2.3. What was the solution?
Jerry
Hi Jerry,
Version 2.3 requires PHP version 5.6 or higher. We strongly recommend 7 or higher.
Very many thanks for the quick response. Our site is running php5.4.16, so I will ask our host to move it to ver 7. WPDatatables is a vital part of it.
Best regards
Jerry
Server has been updated to php7.2 etc.
However, wpdatables will still not auto update. I now get the error message
Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
This means nothing to me. Can you point me to what is going wrong.
Regards
Jerry
please help... ihave same problem...
can not activate plugin
Im getting this message..
Parse error: syntax error, unexpected '.', expecting '&' or variable (T_VARIABLE) in /home2/dzpwhcls/public_html/wp-content/plugins/codecanyon-3958969-wpdatatables-tables-and-charts-manager-for-wordpress/lib/markbaker/complex/classes/src/operations/add.php on line 18
Please help
obi
Hi loweprojects,
This means that the zip file you’re downloading get corrupted or you haven't enuf memory on your server to allow WordPress to download and install the plugin. If you tried multiple times to update the plugin and it fails you could either increase your server memory or update the plugin manually by following this instructions - Documentation
Hi obi,
As mentioned below you need to update PHP to version 5.6 or higher. From next version of the plugin we will have more robust PHP version check.
Sorry for inconvenience.
Hi Miljko
Much appreciated. The server does have plenty of memory, but I tried downloading the file from Code Canyon, unzipping it, and FTP'd the directory to the wp site as per your guidance, and it worked. Many thanks for your quick responses.
Jerry