We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I just bought Amelia plugin. I will use it for managing fitness group classes bookings. How can I setup recurring group classes on my schedule? And also, why I need to put some customer while creating an appointment?
Hi Petar,
Thank you for your purchase.
Unfortunately recurring appointments are not supported by our plugin at the moment. As this is one of the most requested features we plan to implement it in one of the future versions. Our plans and suggestions you can track here https://wpamelia.cnflx.io/public. Also please be free to vote or suggest a new feature.
As for the adding the customers, our plugin functions like that. You are creating the services, employees and locations on the back-end and you are connecting them so the plugin can function properly. After that the customers on the front booking form choose a service, employee and location (if there are more than one) and then choose the date and time to schedule the appointment. Because you are setting this up for a fitness group classes, I suppose that the classes are only in the certain hours of the day. You should set that in the Working Hours setting so your customers will see only that period of time for selecting the group class.
Hi,
ok, thank you. In that case, can I get refund? Because it doesn't meet my needs for now.
Thank you,
Petar
Hi Petar,
We are very sorry because our plugin doesn't suit your needs. Please open a refund request using this page: https://themeforest.net/refund_requests/new.