We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I am using your plugin in my driving lesson school. However, when someone books an appointment, i need them to answer some additional question or at least mention the place from should I pick them up. But I do not see any option to include any custom questions. Can you please suggest a solution.
Regards
Hi Ratul Raihan,
Thank you for the purchase.
Currently we are working on Custom Fields feature and it will be available in the next update 1.3.
HI Milos.
That's amazing. May I ask when can we expect the next update? Just an approximate idea will do? I was using another plugin before amelia but it had problem. So currently my site is down and without any question it is bit hard for me.
Thank you.
Hi Ratul Raihan,
The next update should be released in September with Custom Fields feature.
Hi,
We would appreciate a lot if you could take some time and help us make Amelia even better by answering 10 quick questions about your user experience. It will only take 2 minutes for you, but will mean a lot for us to understand our customers better! https://www.surveymonkey.com/r/87ZGC5R.
Thank you!