We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When I try to connect my employee calendar with google calendar I get a infinite loading screen. And everytime I try to edit the employee I get stuck in the same loading screen.
Hi stsfloors,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Hi there,
When I try to open an employee modal I got this message:
"Project 233643719175 is not found and cannot be used for API calls. If it is recently created, enable Calendar API by visiting https://console.developers.google.com/apis/api/calendar-json.googleapis.com/overview?project=233643719175 then retry. If you enabled this API recently, wait a few minutes for the action to propagate to our systems and retry."
Are you sure that you have enabled Google Calendar API like in this documentation page - Configuring Google Calendar in Amelia?