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  Public Ticket #1699107
Update installation
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  • ralgar24 started the conversation

    Hi there,

    I'm getting a fatal error when I'm trying to activate the plugin on a multisite installation. I'm using it only on one of the sites:

    Fatal error: Cannot redeclare wpdatatables_load() (previously declared in /home/www/wordpress/wp-content/plugins/wpdatatables/wpdatatables.php:43) in /home/www/wordpress/wp-content/plugins/codecanyon-3958969-wpdatatables-tables-and-charts-manager-for-wordpress/wpdatatables.php on line 90


  •  1,708
    Miloš replied

    Hi ralgar24 ,
    Thank you for your purchase.

    The issue cause two same files, and it should be only one. My suggestion is to manually update the plugin

    Please take a look at our documentation where you can see how you can successfully update the plugin.

    IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page). If you do, you will lose all your tables!

    You can follow this guide :

    1.) Download zip from this link

    2.) Use FTP to open /yourwordpressfolder/wp-content/plugins

    3.) Delete existing wpdatatables folder.

    4.) Upload previously downloaded wpdatatables folder through FTP to plugins folder (unzip it)

    5.)  Go to WP-admin panel, open Plugins section.

    6.) Deactivate wpDataTables, and then activate it again.


    Best regards.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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