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  Public Ticket #1698122
Can not add a service or category
Closed

Comments

  •  1
    aido54 started the conversation

    Hello, I can not add a new category or service, it shows me "Can not create a category". How can I do ?


  • [deleted] replied

    Hi aido54,

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE Reply so nobody can see them except us.

  •   aido54 replied privately
  • [deleted] replied

    Hi, can I get cPanel credentials, so I could find the problem.

    You can write credentials here just check Private Reply so nobody can see them except us.


  •   aido54 replied privately
  •   [deleted] replied privately
  •   aido54 replied privately
  • [deleted] replied

    Hi,
    I have deactivated/activated plugin again, and it works now. It seams that one database table was missing. Now it works, you just need to assign employee to the service.

  •  1
    aido54 replied

    Ok thank you But I find it strange because I installed the module on 2 more of my sites to test if the problem is module, and same error was displayed. Are you sure he will use all the time, with upcoming updates? I can not have a module that works randomly.

    Thank you

  •  1
    aido54 replied

    I'm sorry but it still does not work at home ... here's a screenshot

  • [deleted] replied

    Hi, it seams that POST method is not allowed. You should contact your hosting provider, and ask them to allow HTTP methods: GET, POST, PUT, PATCH and DELETE on your website.


  •  1
    aido54 replied

    Hello,

    Ok actually in the PHP configuration the application firewall was enabled, and there are restrictions for HTTP requests when enabled. Thank you for your help.

    Adrien