We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1697775
Import form excel file
Closed

Comments

  • Paolo Rossi started the conversation
    September 2, 2018 at 10:00am

    I try wpDataTable Lite and I got an error importing table from excel file (below the error that I got) I also try to download then excel file "new_dummy_table.xls" from your site with the same error.

    It is because I use the lite version or there is something that cause the error?

    How I can import from excel file?

    I enclose the file I use that I try on you demo site and in your demo site the file is correctly loaded.



    Error

    There was an error while trying to save the table! OK 
    Warning: Invalid argument supplied for foreach() in /web/htdocs/www.prometeo2050.org/home/wp-content/plugins/wpdatatables/lib/phpExcel/PHPExcel/Reader/Excel2007.php on line 548

    Warning: Invalid argument supplied for foreach() in /web/htdocs/www.prometeo2050.org/home/wp-content/plugins/wpdatatables/lib/phpExcel/PHPExcel/Reader/Excel2007.php on line 548


  • Paolo Rossi replied
    September 2, 2018 at 1:08pm

    I see that you use PHPExcel that is deprecated and on PHPExcel site suggest to use the successor PHPSpreadsheet

    The problem is because you use the deprecated PHPExcel?

  • [deleted] replied
    September 3, 2018 at 9:16am

    Hi Paolo,

    We just updated PHPExcel library to PHPSpreadsheet in full version of the wpDataTables and we will soon do it for the light version as well.

    Please note that one of the main differences between lite and full version is that full version has premium support included and this ticketing system is for full version. Thank you for understanding.