We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have my purchase code entered in the plugin settings, but the plugin does not auto update or inform me that an update is available. I've been having to manually update, which works. I follow the manual update procedures (https://wpdatatables.com/documentation/general/updating-wpdatatables/) exactly as written. How can I get auto update working?
Thanks
HI nbair,
Thank you for your purchase.
For the latest version 2.3 version the auto update is not released yet.
After some update ( like this one) we wait for some time to release the auto update to see the response from the users ( if we missed something and if there is some bug) if everything is ok then we release the auto update for the current version, so I hope this will be soon.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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