We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi!
We have one little problem regarding data input from Google Spreadsheets. When we set URL from Google Spreadsheets to create our datatable, all the data gets "resorted" when they appear in our Wordpress website. We would like our data to be sorted exactly as they are sorted in our google sheet file, when imported.
Is there any way that our spreadsheet gets sorted exactly as they are in original Google Spreadsheet document, and not get resorted when imported?
I hope you have a solution for this one, thank you!
Best Regards,
Jernej Lukman
Hi Jernej Lukman,
Thank you for your purchase.
Can you please send me the link of that spreadsheet so I can take a look.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Bogdan!
Here is link to Google Spreadsheet: https://docs.google.com/spreadsheets/d/166rrGxKyo2Us2ad2Rxw9il0VSSZVShn0TDt5wq-3sxg/edit#gid=20125514
and this is link to the website, where it is placed: optimtrader.com/fnv/
Thanx!
Hi Jernej Lukman,
First of all any formatting in the file is not supported. As I can see you have some rows with the calculation in the rows 8and 17 and because of that you have the DIV in some of the cells.
You can check or documentation about formula columns and calculations for the rows.
When you import the table the data should look like from the file ( attachment).
Can you please tell me did you set some column to be sorted by the default?
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Bogdan!
Thank you for your answer. I found the problem. I disabled Advanced column filters, Sorting and Main search block!
Thank you for your support!
HI insajder1987,
You are welcome.
If you have any more issues feel free to open a new ticket we will gladly help.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables