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  Public Ticket #1691799
I can not delete data
Closed

Comments

  • Etwark started the conversation

    Good Morning, 

    I'm writing you because right now in my admin panel i can not delete or edit data every time i try to delete or edit some data i can not apply this modification.

    Thanks For your help.


  • [deleted] replied

    Hi Etwark,
    Thank you for the purchase.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see them except us.

  •   Etwark replied privately
  • Etwark replied

    You could access?

  • [deleted] replied

    Hi Etwark,

    Seems that DELETE, PUT and PATCH HTTP methods are blacklisted on your hosting. You should contact your hosting provider and ask them to allow these methods on your website.

    After this everything should work fine. Please get back to me when they allow these methods to see if everything works fine.

  • Etwark replied

    Ook, i will check it ;)

    Thanks

  • [deleted] replied

    Hi,

    We would appreciate a lot if you could take some time and help us make Amelia even better by answering 10 quick questions about your user experience. It will only take 2 minutes for you, but will mean a lot for us to understand our customers better https://www.surveymonkey.com/r/87ZGC5R!

    Thank you!