Okay
  Public Ticket #1690904
error
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Comments

  •  2
    hyuneek started the conversation

    upon installing the plugin, i get this error. nothing loads properly. 


    Uncaught Error: Syntax error, unrecognized expression: #/
        at Function.fa.error (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.8:2)
        at fa.tokenize (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.8:2)
        at fa.compile (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.8:2)
        at fa.select (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.8:2)
        at fa (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.8:2)
        at Function.fa.matches (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.8:2)
        at Function.n.filter (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.8:2)
        at z (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.8:2)
        at a.fn.init.filter (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.8:2)
        at Object.goToSettingsTab (admin.min.js:2)

  • [deleted] replied

    Hi hyuneek,
    Thank you for the purchase.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see them except us.

  •   hyuneek replied privately
  • [deleted] replied

    Hi hyuneek,

    I couldn't login with these credentials. Can you please check?

  •  2
    hyuneek replied

    please try once more! it works now. sorry

  • [deleted] replied

    Hi hyuneek,

    For me everything works fine on the back-end. Can you please tell me where do you see this issue and maybe provide some screenshots?