We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #1690816
Selectbox does not work with the Shop Isle WP Theme
Closed

Comments

  • peekator started the conversation
    August 27, 2018 at 2:43pm

    Shop Isle WP Theme is set on a page. We have an option for adding new rows and editing existing rows in WPDataTable. But the selectbox does not open the drop down menu after clicking on the icon. 

    Here is the picture of window, and selectboxes which are not working:

    https://ibb.co/cAksv9

    We tried to change the theme, but it does not work on most themes. Is this plugin supported just on some particular themes? If yes, can we get a list of compatible themes?

  •  472
    Isidora replied
    August 27, 2018 at 2:53pm

    Hi peekator,

    Thank you for your purchase.

    Unfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP. For our front-end we are using bootstrap framework for layout of the table. Because of his popularity your theme or other plugin that you use are probably using also bootstrap and there is a conflict with them. For this situations we made solution with including no-conflict bootstrap on page. Can you please try to turn off option Include bootstrap on front-end in main settings of plugin? 

    Best regards

    Kind Regards, 

    Isidora Markovic

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