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Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #1682355
Error 400 at Settings
Closed

Comments

  • Marcjan91 started the conversation
    August 19, 2018 at 8:08pm

    Hello, 

    when I'm trying to change some settings and save it I get error with status code 400 and new settings aren't saving. 

    When I try to change text of Email Notifications, I get error that says "Notifications has not been saved". 

    I have upgraded PHP from 7.1 to 7.2. No changes.

    I have tried to disable all another plugins. Doesn't work either. 

    All another works properly. It seems that I cannot save new settings. 

    Any ideas? 

  • [deleted] replied
    August 20, 2018 at 10:44am

    Hi Marcjan91,
    Thank you for the purchase.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

  •   Marcjan91 replied privately
  • [deleted] replied
    August 20, 2018 at 12:23pm

    Hi Marcjan91,

    After the debugginf I found out that HTTP mehods PUT, PATCH and DELETE are not allowed on your server. Can you please try to contact your hosting provider and ask them to allow these HTTP methods on your server? After that everything should work fine.