We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I need to change the language to croatian? i only see where i can change the labels.
Hi,
Thank you for your purchase.
We have wrapped all strings in the plugin so it could be easily translated with poedit.
Just open .po file (located in the languages directory) with poedit, find strings that you want to translate, translate it and save.
Ok, thanks a bunch. Additionally I need a check box added after a customer fill outs their information to acknowledge GDPR compliance stuff.
Hi,
You are welcome.
This option isn't supported at the moment but as the custom fields feature is one of the most requested ones we plan to implement it as soon as possible. You can track our plans, suggest or vote for the features on our features list here.
Ok, this is very important about the GDPR!
Additionally I've changed the poedit file but nothing has happened!
Hi,
How did you translate the .po file?
All you need to do is:
How do you get google calendar to sync from properly. I only see schronization when i make an appointment through amelia. This goes to my calendar but not the other way.
Hi americki,
Can you please explain in more details how do you mean to go other way? From version 1.2 we have added the 2-way synchronization but that only means that busy slots from Google Calendar will not be show in Amelia as available time slots.
yes, i have synced my google calender. My existing time slots created on the google calender do not reflect in availability on the amelia end. However when i schedule an appointment on amelias end it reflects on google calender.
Hi americki,
Can you please confirm that you have version 1.2, that you checked Remove Google Calendar Busy Slots option on Google Calendar Settings Dialog and that your events in Google Calendar are Busy type events and not Free events?
I do not have v 1.2...how is this possible? i have version 1.1.1, i just bought this last week.
Ok, i see you have just released this yesterday, but I can not update my plugin! please help!
Hi americki,
We still didn't release auto-update feature so for now it is possible just to update it manually. You can take a look at the page from our documentation to see how to update the plugin - Installing and Updating Amelia WordPress Booking Plugin.
I've updated the plugin. I still can not get any synchronization but just one way.
Hi americki,
I answered you in another ticket.