We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1677424
Moving Tables Between Sites
Closed

Comments

  •  2
    Mark Lee started the conversation
    August 14, 2018 at 9:43pm

    Hi,

    Almost a year ago in another thread you  gave this suggestion for moving wpDataTables between sites:

    "You have to copy all the tables from database that wpdatatables use for making tables and charts(wp_wpdatatables,wp_wpdatatables_columns,wp_wpdatacharts).Also if you made table manually you have to copy all the tables(wp_wpdatatable_1,wp_wpdatatable_2....). Also if you made tables form existing data source like Excel or CSV you have to copy uploads folder of wordpress where you upload those files. When you then transfer the plugin you have to check for tables that are made from existing files  are that have right path to the files."

    I was wondering if anything has changed since this was posted. 

    Mark

  •  472
    Isidora replied
    August 15, 2018 at 9:08am

    Hi Mark,
    Thank you for your purchase.

    You have two option:

    1.When you are moving on live site from local or stage site we can suggest to use Plugin Duplicator. We use it and it's working fine, because he will transfer all the files and also the tables to database. 

    2. If you are moving just plugin then you have to do everything that we suggest earlier(like you wrote in previous post)

    Kind Regards, 

    Isidora Markovic

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