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  Public Ticket #1671615
Connect Amelia to Carestream Dental software
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  • MagneticMotive started the conversation

    Hello,

    Is it possible to connect the Amelia Booking plugin to the Carestream Dental Practice software?

    https://www.carestreamdental.com/en-gb

    So a new booking would appear within the Carestream Dental software automatically.

    Many thanks,



  • [deleted] replied

    Hi MagneticMotive,
    Thank you for the inquiry.

    Unfortunately something like that is not possible out of the box, but in Amelia it is possible to export the appointments in the .csv file. If this software allow importing appointments from .csv file that you can try to do that.

    You can try our sandbox site: Front-end & Back-end - you can find a fully functional version there to try out all plugin features.


  • MagneticMotive replied

    Thank you for your response.

    So how we could export the .csv file? I don't see any option for that beside the manual export on the appointment section.

    Is there any third party extension or plugin for Amelia what could extent the capability of this booking plugin?

    Is there a custom CSS and JS option? I don't see any in the admin demo - although this could be done using the wp the theme custom css (divi in this case).

    Also this plugin would need to be synchronized with the Carestream Dental Practice software so if there is a booking over a phone and entered into the Carestream Dental Practice software that needs to appear in this booking system to avoid double booking.

    Is there api for the Amelia Booking plugin what we could use? Any api documentation maybe?

    Many Thanks

  • [deleted] replied

    Hi MagneticMotive,

    "So how we could export the .csv file? I don't see any option for that beside the manual export on the appointment section."

    - Unfortunately it is possible only to export appointments manually.

    "Is there any third party extension or plugin for Amelia what could extent the capability of this booking plugin?"

    - No, Amelia is new plugin on the market, and we didn't develop any add-ons for it yet.

    "Is there a custom CSS and JS option? I don't see any in the admin demo - although this could be done using the wp the theme custom css (divi in this case)."

    - Not for now. Front-end look of the Amelia pages can be changed through Customize page. For the future updates we plan to add hooks and filters in order to make Amelia customizable by the customers.

    "Is there api for the Amelia Booking plugin what we could use? Any api documentation maybe?"

    - There is an internal API that we are using on the back-end but for now we didn't create developer documentation for it.


  • MagneticMotive replied

    Thank you for your response.

    Well, so it seems like it is quite difficult to synchronize this plugin to anything, so it is a bit of pointless although the plugin is beautiful and we really do like it, it is outstanding compare to the 100 of appointment solution we have reviewed and I try my best to find a solution.

    How about zapier?

    https://zapier.com/

    Is there any option to synchronize your plugin with a dental software with zapier?

    Can you think of any solution? 

    Dental softwares are running offline, not cloud based although we did create a little program for the carestream dental software which synchronize nicely with the current online appointment (https://www.appointmentor.com/)  what we are using at this moment - trying to switch to Amelia now. Appointemntor is greatly outdated and not fully GDPR compliant so we want to move away from that.

    Do you offer customization for your plugin, so you can create the connection using the api you mentioned for us?

    Many thanks,

     


  • [deleted] replied

    Hi MagneticMotive,

    Honestly I have never used Zapier. Probably it would be possible to connect your application with Amelia but that would require some custom coding.

    "Do you offer customization for your plugin, so you can create the connection using the api you mentioned for us?"

    - Yes we provide custom service, but I am not sure if we will have the time to take this customization. It would be the best if you can send us your full requirements and then, if someone can take this job, we would send you time ETA and quote for this kind of work. Our customization service price is 50€/hour.

  • MagneticMotive replied

    Hello, Thank you for all your answers, they were really useful.

    2 more question:

    We need to Register a new patient before that patient could book any appointment.

    This is how we do it at this moment:

    https://www.appointmentor.com/webpages/r4pages/onlinebooking/LoginPatient.aspx?ClientID=411

    So existing patients can login and make any booking they like.

    New  patients would need to register first and pay the new patient registration fee before they can make any booking.

    So there would be 2 option on our new site:

    1) Register as new patient

    2) Login for existing patients than make any booking.

    How could we achieve this with your amelia plugin?

    I was wondering around in the amelia booking admin demo and I could not find a solution for this.

    Do we need to use an additional membership plugin? If yes what membership plugin can be integrated with amelia plugin?

    Question 2:

    Is there any plugin (even third party) available for your amelia booking plugin to extend it's futures?


    Many Thanks



  • [deleted] replied

    Hi MagneticMotive,

    1. You don't need another membership plugin, then you can hide the booking page from non-logged-in users. After they login they will be able to make new appointments. If you want to allow them to see the backend of your WordPress, where they will be only available to see their own appointments, you would need to add them Amelia Customer role.

    2. No at the moment. It is relatively new plugin and there are no add-ons on the market for Amelia. What would you like to extend?