We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi all,
I create a wp data table where there is a field of float Type.
When i make the export in excel the data about this field in the excel file are not correct, because there is a point instead of the comma and moreover the point is not in the correct position. For example if I insert 897,77 by the frontend, when I export in the excel i find 89.877 as you can see in the attached file.
Can anyone help me to solve this problems?
Thanks in advance.
Regards Salvo
Hi Salvo,
Thank you for your purchase.
In order for plugin to display the right number format , the number format from the file must me be the same as from the wpdatatables settings page ( attachment)
Can you please check if those formats are the same.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan.
Thanks for the help but the problem still persists.
I have changed the wpdatatables settings as you indicated.
Moreover as the export to excel starts automatically, I cannot set the format of the excel file ad if I make it later it doesn't work.
Can you give me any other suggestions to solve this problem?
Thanks in advance.
Best Regards.
Salvo
Hi Salvo,
Can you please send me the link of that table so I can take a look.
Also the issue can be in the localisation of the number format on your machine. The number format on your machine ( desktop) should be the same as the number format in the wpdatatables settings page.
You machine will open the file by number format which is set on the computer.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables