I paid for the full (regular) version of wpDataTables advertised on Envato, but after paying for plugin and downloading it, I was given "wpDataTable Lite" which does not have the capabilities I need and paid for.
I have added PDF with screenshots demonstrating that in my download page is listed the "Regular" version, and also a screenshot of the screen on my WP Website showing that the version given to me was some "Lite" version, which does not meet my needs.
View details is showing the lite version because that link is connected with the Wordpress and that is something that we can not change at the moment.
Never the less as I can see it is 2.2.3 version for he plugin installed, which is the right version.
If it is a lite version then it will be displayed like this ( attachment), there is a lite word after the version.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
I paid for the full (regular) version of wpDataTables advertised on Envato, but after paying for plugin and downloading it, I was given "wpDataTable Lite" which does not have the capabilities I need and paid for.
I have added PDF with screenshots demonstrating that in my download page is listed the "Regular" version, and also a screenshot of the screen on my WP Website showing that the version given to me was some "Lite" version, which does not meet my needs.
Hi MIchael Bonn,
Thank you for your purchase.
Please take a look at our documentation where you can see how you can successfully update the plugin.
IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page). If you do, you will lose all your tables!
Please follow this guide to update to the full version :
1.) Download zip from this link
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Delete existing wpdatatables folder.
4.) Upload previously downloaded wpdatatables folder through FTP to plugins folder (unzip it)
5.) Go to WP-admin panel, open Plugins section.
6.) Deactivate wpDataTables, and then activate it again.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello
I went back through the process utilizing the download link provided.
When I click the "View details" for the plugin, it still shows that I have the "Lite" version.
Also, there is no "Settings" link for the plugin
I have not created any tables yet.
* Please see attachment for screenshots.
Hi MIchael Bonn,
View details is showing the lite version because that link is connected with the Wordpress and that is something that we can not change at the moment.
Never the less as I can see it is 2.2.3 version for he plugin installed, which is the right version.
If it is a lite version then it will be displayed like this ( attachment), there is a lite word after the version.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables