We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
i have a source file for my tablse which is update every 3 sec.
it is saved as a json file format
if i create a json base table does it updates only once when a user reach my webpage or does it refresh the table detailed every time the source is updated? if yes do you have a parameter to control what is the frequency the table is updated time wise?
Hi Eric,
Thank you for the inquiry.
If you create wpDataTable from external JSON file that will be updated, wpDataTable will automatically update the data. However it is not possible to update the data while user is on the page, than user must refresh the page to see updated data.
It is possible to automatically refresh the data while user is on the page only with MySQL based wpDataTables and there is a parameter to control the frequency of this refresh.
You can try our sandbox site: Front-end & Back-end - you can find a fully functional version there to try out all plugin features.
does the table refresh and update automatically if i link the table to a google spreadsheet doc?
Hi Eric,
Yes, but you must also refresh the page in order to see changes.