We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi -
I'm interested in purchasing - my goal is to be able to display this clients XML feed in an easy-to-read format and I think you're plugin will do that... however, when I select XML and provide https://www.millerandsmith.com/bdx.xml as the source, I'm getting an error in your sandboxed demo.
I don't want to purchase unless I know this will work. \
The XML is validated and functioning.
Hi Will Hershfeld,
Thank you for the inquiry.
wpDataTables can't work with XML file that you have provided me. From our documentation:
"When working with XML format please note that wpDataTables presently accepts this, and only this, format of XML (see the example): A single root node with several child nodes (one level), where each child node will be treated as a row, and the child row attributes as cells. If your software does not return this format you would need to prepare, as an example, some type of a PHP adapter to return one of the formats that wpDataTables would accept."