We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #1656562
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Comments

  •  2
    svanelykke3 started the conversation
    July 27, 2018 at 7:56am

    How can I create coupon. I had activate it in payment?

    Thank you.

  • [deleted] replied
    July 27, 2018 at 8:46am

    Hi svanelykke3,

    Thank you for your inquiry,

    Go to the Finance page. If you enabled Coupons option in the Payment Settings you should see a new tab Coupons on the Finance page. After you click on it, on the upper right side of the page you will se + New Coupon option so you can add your first coupon. More about it you can read here.

  •  2
    svanelykke3 replied
    July 27, 2018 at 9:49am

    Thank you. Found.

    We had now make a full translation to danish.

    How can we translate sub menu in backend (Dashboard, calendar....)


    And then I am changes color for the design, top bar is not change, what can I do?

  • [deleted] replied
    July 27, 2018 at 10:01am

    Hi svanelykke3,

    We have fixed the translation of sub menu in the backend and it will be in our next release very soon.

    As for the color of the top bar, please delete you cache and the color will change. We will find a better way for this to work soon.

  •  2
    svanelykke3 replied
    July 27, 2018 at 10:16am

    Thank you.

    We can not translate: all from calendar

    Pending, Approved, canceled, Rejeed 

    I hope you can help me.


  •  2
    svanelykke3 replied
    July 27, 2018 at 10:18am

    Hi again,

    It is the same for translation for e-mail notifcations. Is it possible to translate this?

  • [deleted] replied
    July 27, 2018 at 11:51am

    Hi svanelykke,

    We will add email strings and appointments status strings to be translatable in next update. For Calendar strings we have to find a way to make this  strings translatable, because it is external JavaScript library that is minified.

  •  2
    svanelykke3 replied
    July 30, 2018 at 5:23am

    Thank your your reply and thank you for your good service.

    I will be very happy to have a update soon. Can we make a deal? I give you the full danish translate .(MO and PO file)

    And then make you a update special for me for:

    Calendar
    submenus in admin
    E-mail config
    Customer status (pending....)

    Thank you.

  • [deleted] replied
    July 30, 2018 at 10:11am

    Hi svanelykke3,

    We will release update with these translations and more features next week and you will be able to download the update from CodeCanyon. Unfortunately we can't send you the update now because we have some unfinished code in the current version on that we are working., and probably something will not work as it should

  •  2
    svanelykke3 replied
    July 30, 2018 at 10:15am

    Thank you. I look forward for the update