We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
we have bought the license and we want to export an excel file as png, jpeg or pdf ... exist. is it possible or you will add this feature in the future? specially when we zoom the chart we want to export an excel at the period.
dose this plugin support persian language?
thanks in advance
Hi fatemeh q,
Thank you for your purchase.
Export tools that we are using for the charts and tables are based on a 3rd party HTML5 library so there are some limitations on their side.
If you have any example please share it with use so we can take a look. We will gladly add your suggestion in our TODO list and hopefully we can implement it in some of our future versions.
As for the translation of the plugin unfortunately Persian language is not yet supported.
But if you want to translate the plugin you can read our blog post about translation and localization to get a clearer picture of situation. If you want to be able to customize all strings from our plugin you can use approach from that blog post.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
ok thanks.
can we export just pdf and remove png, jpeg .... from chart exporting in dropdown menu?
is it possible to define a maximum length to show at the first glance in the chart? when the capacity of data is too much its unreadable .
Hi fatemeh q,
can we export just pdf and remove png, jpeg .... from chart exporting in dropdown menu?
Something like this will require some code customization of the plugin, if you are interested we can offer you our paid customization service where you can hire one of our developers to implement this feature for you. Our price is 50$/hour.
is it possible to define a maximum length to show at the first glance in the chart?
You can take a look at our documentation about wpDataChart callbacks where you can see how you can customize the charts. There are APIs for all of the chart engines and some examples how you can develop some callback to customize the chart to your needs.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables