We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I tried to use all available Chart render engine.
I chose different types of diagrams and various sources.
but after I choose "Data range" and click "Next" nothing happens(see screenshot)
in DEBUG_LOG:
[19-Jul-2018 08:28:59 UTC] PHP Notice: Undefined index: series_type in /var/www/html/wp-content/plugins/wpdatatables/source/class.wpdatachart.php on line 1188
Plugin Version 2.2.3
Hi zelyakin,
Thank you for your purchase.
Can you please explain me which table you use for making charts? Can you please export that table and also point me which column you choose in chart wizard so I can check in my local environment?
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Petr,
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
That php function ini_set ('display_errors', '1'); block rendering the script is there is any errors, notice in php script. Those lines from log file are just notice so you don't have to worry about. I will froward this to my development team to investigate. Thank you for reporting this.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Milan
I understand that this is just notice but very problematic for me.
OK, I can live with them and you try to get rid of them in further releases.
BR
Petr Zelyakin