We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1645246
Plugin not important table design correcly
Closed

Comments

  • DappersUK started the conversation
    July 17, 2018 at 7:25pm

    Hi,

    The Wp plugin is not importing the Google sheets table correctly. It's not importing with the same columns and layout. I purchased this because of this one feature, I thought it would import my tables exactly as it is within Google Sheets, or if I upload an excel sheet it would read the data properly, it doesn't.

    Can this be resolved?

    If not I would like a refund please

  •  472
    Isidora replied
    July 18, 2018 at 8:25am

    Hi DappersUK,
    Thank you for your purchase.

    When you are making tables from Google spreadsheet in wpdatatables, it will be import only data from that sheet not the formatting or style. You can later on set layout of the table like you need throw the wpdatatables.

    Can you please provide me a link of that google spreadsheet so I can take a look and see what is not importing all columns? Please gave me permissions to that sheet so I can access it. You can use my email from footer.

    Best regards

    Kind Regards, 

    Isidora Markovic

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