We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1643509
Consulting assistance
Closed

Comments

  •  2
    Don started the conversation
    July 16, 2018 at 3:25pm

    Hello

    Does WPDataTables have 1 or more consultants it can recommend to help develop an application using WPDataTables on a Website?

    If so, please advise with contact information.

    Thanks,

    Don

  • [deleted] replied
    July 17, 2018 at 2:25pm

    Hi Don,
    Thank you for your requirements. 

    With purchase of our plugin you will get six months of included support. Our support managers will do their best to help you with any issues that are under the scope of this support. List of item that are not included in it could be found on this - LINK

    We do not have consultants but most of the item from link above that are out of support scope could be provided in form of paid customization.