Public Ticket #1637749
Wordpress dashboard goes weird when in wpdatatables


  • danbarejr started the conversation

    I suspect an auto-update happened that is causing this.

    When I sign into my wordpress site, the admin, it looks normal. (picture A.png)

    When I click on wpdatatables in the left column, the whole page looks weird like (picture B.png).

    I tracked it down to

    • When wpdatatables is clicked, the body tag suddenly gets wpdt-c added to it.  I cut/paste the body tag here: <body class="wp-admin wp-core-ui no-js wpdt-c toplevel_page_wpdatatables-administration ...
    • there is CSS now that puts the href in the AFTER.  see picture C.png

    Please advise.

    Thanks - Daniel

    Attached files:  A.png

  •  241
    Milan replied

    Hi Daniel,
    Thank you for your purchase.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

  •   danbarejr replied privately
  •  241
    Milan replied

    Hi Dan,

    Yes we notice that but we are not sure what can cause this. We remove that css rule from our plugin and now is working fine.

    Best regards.

  • danbarejr replied

    do i need to upgrade to get this fix?  Or, when will it get rolled out?

  •  241
    Milan replied

    Hi danbarejr,

    That is built in rule from bootstrap framework which we use for layout in our plugin and  issues like conflicts with third party plugins or themes are always possible due to the nature of WP. We suppose that there is some conflict or some custom script or custom plugin that you use that cause using this rule after click on wpdatatbles menu.

    My suggestion is to check out plugins that you use and see which one cause this, because we have over 17000 customers who use our plugin and there is no issues something like this.