HI Eddie,
Thank you for your purchase.

Unfortunately I can not see any charts on the link that you provided.

Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

Also point me to the chart and table ID so I can take a look.

One more question:

Can you please tell me did you try to enable Follow table filtering in the chart wizard so the chart will be filtered by the visible entries from the table.

Best regards.

Hi Eddie,

I logged in successfully and I can see that you are using 2.1 version of our plugin.

Can you please update to 2.2.2. version of our plugin and let me know if you still have the same issue.

Please take a look at our documentation where you can see how you can successfully update the plugin.

You can follow this guide :

1.) Download zip from this link

2.) Use FTP to open /yourwordpressfolder/wp-content/plugins

3.) Delete existing wpdatatables folder.

4.) Upload previously downloaded wpdatatables folder through FTP to plugins folder (unzip it)

5.)  Go to WP-admin panel, open Plugins section.

6.) Deactivate wpDataTables, and then activate it again.

Best regards.

Hi Eddie,

Is something like this that you require ( attachment) 

You can check the wpdatatables support chart that I created on your site.

Best regards.

HI Eddie,

Can you please describe me a little bit more your request.

view per user on what results they see or if I want to limit the view is the only option to create multiple tables?

As I understand you want to show the results in the chart depends on which user view the table.

If the table is editable and if you enabled Users can see and edit their own data then the user will see only their entires in the table. Now if this is the case you will just need to turn on Follow table filtering in the chart wizard and from there the chart will be filtered by the visible data in the table.

Also the table and the chart must be in the same page.

Correct me if I did not understand you correctly.

Best regards.

HI Eddie,

Sure, let me know if you have any more questions.

Best regards.