Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
Good afternoon,
I installed the lite version at first and afterwords I purchased the paid version. Now I can't upload the paid version in WordPress. I followed these instructions:
1.) Download zip from this link
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Delete existing wpdatatables folder.
4.) Upload previously downloaded wpdatatables folder through FTP to plugins folder (unzip it)
5.) Go to WP-admin panel, open Plugins section.
6.) Deactivate wpDataTables, and then activate it again.
7.) Clear server and browser cache
But I still have the lite version instead of the paid one. Do you know what goes wrong?
Thanks in advance!
Kind regards, Marije
HI Marije,
Thank you for your purchase.
Strange the method for manual update does not have issues like this.
Can you please tell me did you try to auto update the plugin by entering the purchase key in the wpdatatables settings page.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Hi Bogdan,
Problem = solved! I just tried it a couple of times more and now it works finally :)
Thanks for you quick response!
Regards,
Marije
HI Marije,
Glad to hear that everything is working fine now.
If you have any more issues feel free to open a new ticket, we will gladly help.
If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a Review on CodeCanyon on this link. It means a lot to us. Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables