We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Table is stuck in loading and never fully loads. Also I tried to hide the primary key column(wdt_ID) but it only hides the column name but the row data still remains. So it throws off the rest of the table. Can you please advise how to hide the wdt_ID column data and also why the table is stuck in loading. Thanks
Dylan
HI Dylan,
Thank you for your purchase.
Can you please send me the link of that page so I can take a look.
Probably there is some bootstrap conflict.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hmm now it looks like its working. So maybe was an temporary issue with the browser. Seems to be working now.
HI Dylan,
Glad to hear that everything is working now.
Let me know if there is still an issue.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Team,
I believe I have insight into this issue.
'Loading...' appeared as values in some columns when the data source is set to Google Sheet when I changed the column header title in the sheet. This can really confuse the wpdataTables plugin. It would be good if wpDataTables issued a warning message when the title of a column being pulled has changed. Then the user could re-specify the desired column.
It would also be useful to know if wpDataTables manages the Google Sheet table pull info (Code, Display) as a list of columns numbers, or column names, or both. Devil in the details here...
The internal wpDataTables info for Google Sheet data sources becomes too easily inconsistent by changing various things. It could/would save lots of hassles and issues if wpdataTables degraded more gracefully when things change. And things do always change, so would be good to manage it.
I want to say that I think wpDataTables is an excellent product, just needs a bit of fine tuning in the tricky corners.
Thank you for your continued great support and great product.
Paul
Hi.
Actually, I believe Loading... was appearing because there was a formula in the sheet column I was retrieving data from. This probably work okay most of the time (i.e. wpdataTables gets the resulting value calculated from the formula). However, in this case, there is a special/magic Google formula in the column GoogleTranslate() which works differently than other formulas. This is surely the issue.
Most of my comments below would still apply.
Thank you again.