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  Public Ticket #1626731
Cannot see the table configurations
Closed

Comments

  • duanjunwei started the conversation

    Hi TMS-Plus team

    I came from china team, and I buy your wpdatatable plugin for wordpress today from Envato.

    I created my first table which using manually mode.

    My problem is that I cannot set the Table Source, Display, Editing, Sorting and Filterings, Table Tool, because all the tab page display none.

    You can check my screen shots in the attachements.s


    My Wordpress Version: 4.9.6

    Please help me, my email is [email protected]. looking forward to your response, thanks.

  •  472
    Isidora replied

    Hi duanjunwei,
    Thank you for your purchase.

    Sorry for late response. 

    We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.



    Kind Regards, 

    Isidora Markovic

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