We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Team,
Suddenly the Rows per page selection drop down is not working on our website. It is happening to all the tables present on different pages. It is working in the only in the plugin back-end.
Just an update. All the drop-down objects have stopped working. Even in the Filter - Checkbox, Multicheck box not working.
Hi adityalele55,
Thank you for your purchase.
Can you please tell me which version of plugin you are using? If you are using latest one which is 2.2.2 the you can try to turn off option Include full bootstrap on front-end in main settings of plugin.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Thanks Milan ! This helped me to get drop-down back. But can you help me understand what is the necessity of this option. I will keep this in mind in future.
Hi adityalele55,
Our plugin use bootstrap framework for layout of the table on front and also because of his popularity a lot of plugins and themes use this framework. Because of this there is a chance that there is conflicts between those file so we implement feature to include noconflict bootstrap for such a cases.
I am glad that now is working properly.
If you have any more issues or questions feel free to open a new ticket, we will gladly help.
We'd greatly appreciate it if you could take a minute and leave a Review on CodeCanyon on this link. Thanks!
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables