We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Today I going to follow the document below to Creating table relations in WordPress tables.
[Foreign key: Creating table relations in WordPress tables]
When I complete every setting click Apply, it show the Error Message like this:
Error
There was an error while trying to save the table! Internal Server Error
So, I try to find out what happen. I search Google, Yahoo, read the wpData Tables FAQ, came to TMS-plugins to search and read other similar case.
After research, I tried to solve the problem by referring to different methods but failed.
I know my error is:
wp-content/plugins/wpdatatables/source/class.wdtconfigcontroller.php 568
Please help.
Hi dicksonchan,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also point me on table id where you have this issue so I can take a look.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Hi dicksonchan,
Can you please check now and tell me do you have any issues.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you very much!! Everything is work now! May I know what is the problem and you how to solve it?
Hi dicksonchan,
You are welcome.
There was a small issues with the some versions of PHP that throws that notice and the error.
I patched the code on your site and this change will be included in our next update.
This is what I changed in case you want to apply somewhere else:
1.
In file wp-content/plugins/wpdatatables/source/class.wpdatatable.php around line 1681 find this line of code
and change it to look like this
2.
In file wp-content/plugins/wpdatatables/source/class.wdtconfigcontroller.php
around line 568 find this line of code
and change it to look like this
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables