I've created a table which appears on the same page with a report {created using report builder} as well as a chart analyzing the table contents. However, the whole page crashes on the front end and when I try to open the same table back end, it doesn't open up. This has happened twice in a space of 2 days.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also provide me table id and also report id that cause the issue so I can take a look.
I've created a table which appears on the same page with a report {created using report builder} as well as a chart analyzing the table contents. However, the whole page crashes on the front end and when I try to open the same table back end, it doesn't open up. This has happened twice in a space of 2 days.
Just fyi, I've updated the plugin on 19th June.
Regards,
Hi ThaboMotaoane,
Thank you for your purchase.
Sorry for inconvenience, but can you tell me did you update wpdatatables and Report builder on latest versions?
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Milan,
I've installed version 2.2.1 of the wp Data Tables and 1.1.2 of the report builder
Hi ThaboMotaoane,
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also provide me table id and also report id that cause the issue so I can take a look.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Thabo,
You are welcome.
If you have any more issues or questions feel free to open a new ticket, we will gladly help.
We'd greatly appreciate it if you could take a minute and leave a Review on CodeCanyon on this link. Thanks!
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables