Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials her, just check PRIVATE REPLY so nobady can see it except us.
It seems there is a conflict between Amelia and Yoast SEO plugin. When you deactivate Yoast SEO, then every page loads fine. We will fix this issue in the next release 1.0.1. We will release version 1.0.1 probably for 1-2 weeks, but maybe earlier.
We have released the updated where conflict with YOAST plugin is fixed. You can read at this link from our documentation how you can update the plugin.
As I see you still have the issue on the service page. Can you please provide me access to your database so we can take a look at it, just check PRIVATE, so nobody can see it except us? Also if you wish I will update the plugin for you to version 1.0.1 where conflict with YOAST is resolved?
after that i finaly activated the plugin, i clicked on Amelia and it is empty, i dont see there anything
Hi dplotkin14,
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials her, just check PRIVATE REPLY so nobady can see it except us.
Hi dplotkin14,
It seems there is a conflict between Amelia and Yoast SEO plugin. When you deactivate Yoast SEO, then every page loads fine. We will fix this issue in the next release 1.0.1. We will release version 1.0.1 probably for 1-2 weeks, but maybe earlier.
Ok, thank you
Hi dplotkin14,
We have released the updated where conflict with YOAST plugin is fixed. You can read at this link from our documentation how you can update the plugin.
Hi Vova,
As I see you still have the issue on the service page. Can you please provide me access to your database so we can take a look at it, just check PRIVATE, so nobody can see it except us? Also if you wish I will update the plugin for you to version 1.0.1 where conflict with YOAST is resolved?
Hi Vova,
We have found and fix the issue at your side. We will include this fix in version 1.0.2. I hope that everything is working on your side now.