We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
If we write a mysql query and the name of the column headers are dynamic, will it break the plugin or will they change with the query?
Thanks
to clarify we have a database that displays the next 4 weeks (labeled week 1 - week 52 for the year) in column headers. Will this cause issue with the plugin or will it populate the table with new headers when it is refreshed?
Hi Connor Pace,
We are using column names (original header) for most of plugin functionality like filtering, sorting etc. We do not recommend using tables with dynamic column names because we could not guaranty that mentioned functionality will work