As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi - I'm stuck in an endless loop. I verified my purchase with enovato, but I need to do it again and again before submitting a ticket and never get there. The Production drop down read [verified] - Wpdatatables. Help!
The question I was trying to ask was if there is a way to use 2 Y axes for a line graph. thank you!
- Matt
Hi Matt,
This ticketing system is third party and we do not have control over it. Sorry for any inconvenience that you have with it. Could you please leave a purchase code in private replay here so we could send it to them to solve the issue?
Yes there is. You need to use Highchart engine for that. We recently developed that functionality so it's not included in documentation but it will be soon.
You can find and test it on sandbox website :
sandbox.wpdatatables.com
username: demo
password: demo
Hi Matt,
Please try again to verify here and tell me if there is still problem with opening a ticket