Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hello
I am having problems with the plugin configuration settings.
On the Settings -> Separate MySQL Connection - the page is blank. There are no options to input any SQL connection information.
(I have the plugin on another test server and can enter SQL details and connect to a separate SQL Server.)
I've tried uninstalling / reinstalling the plug-in. Are there any temp or cache files I could try deleting?
All other aspects of the plugin are functioning correctly.
thanks
Jeff
Hi Jeff,
Thank you for your purchase.
I suppose that there is some conflict with some other plugin. Can you try to deactivate one by one and see which one cause the issue?
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Milan
You were correct. I it was a plugin called Breadcrumbs by pickplugins which caused the issue (in case anyone else has a similar problem).
Thanks for your help. By the way, wpDataTables is one of the best plugins we have purchased.
Jeff
Hi Jeff,
You are welcome. I am glad that we help you.
If you have any more issues or questions feel free to open a new ticket, we will gladly help.
We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Done. Thanks for your help Milan.
Hi Jeff,
You are welcome. Thank you so much for great review. It means to us a lot.
Have a nice day.
Best regards
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables