Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #1605754
Loading of dropdown list
Closed

Comments

  •  1
    Paul D. KPOGNON started the conversation
    June 11, 2018 at 2:35pm

    Dear, 

    I'm sorry to come back on the ticket concerning the "dropdown list".

    The dropdown list is working by flutuation

    Some time ik works (capture2), and some time it stop working(capture1). Then I have to go back to the wpDataTables and click Apply  before it start working again(capture2).

    This dopdown list was working very well before the update of the version where  a search field is now add to the dropdown.

    Is there any way I can rollback to the previous version without domage my data?

    Thank you.

    Paul

    wpDataTabl

  •  472
    Isidora replied
    June 11, 2018 at 3:21pm

    HI Paul,
    Thank you for your purchase.

    Can you please tell me did you update version 2.2.2? We lunch this version recently, but we didn't release auto update yet but you can update the plugin manually by following this steps:

    1.) Download zip from this link

    2.) Use FTP to open /yourwordpressfolder/wp-content/plugins

    3.) Delete existing wpdatatables folder.

    4.) Upload previously downloaded wpdatatables folder through FTP to plugins folder (unzip it)

    5.)  Go to WP-admin panel, open Plugins section.

    6.) Deactivate wpDataTables, and then activate it again.

    7.) Clear server and browser cache.

    IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page) if you don’t want to lose all your tables!

    When you do that and if you don't like search field in select box you can remove it by choosing option Number of possible values to load on DATA tab in column settings on ALL.

    Best regards.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables