Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
-
Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
-
Browse our detailed documentation (Amelia, wpDataTables)
-
Explore helpful articles,
-
Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hello
The situation is:
1 My site in local with my PC:
Wordpress: 4.9.6
PHP: 5.6.23
MySQL: 5.5.5
I have updated wpDatatables to 2.2.1 version, all is OK
2 My website:
wordpress: 4.9.6
PHP: 5.6.36
MySQL: 5.6.39
I have updated wpDatatables to 2.2.1, and my site doesn't run correctly. So I have deleted all the tables.
Now when I want create a table:
- I select "Create a table linked to an existing data source"
- next
- I edit the name of the wpDatatable
- I select the data source type. In my case MySQL query
At this moment:
- server side processing button doesn't appear
- Auto refresh interval in second appears
- below the waiting icon appears
- see screen 1& 2
Remark:
Today I have purchased a new wpDatatables and it's the same thing.
So I need your help
HI drutel,
Thank you for your purchase.
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
Can you please tell me did you deactivate/activate plugin after update and also clear server and browser cache?
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hello
I have cleared the browser cache and all is OK.
Thanks for your help and wpDataTable is a good plugin.
Regards
André Drutel
HI André,
You are welcome. Glad that we help you.
If you have any more issues or questions feel free to open a new ticket, we will gladly help.
We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables