As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #1599876
Charts not displaying
Closed

Comments

  • aidenmustdie started the conversation

    I am running wpdatatables on a raspberry pi. I am hosting a webpage on my local network (No internet connection) to display temperatures from a MYSQL database as line charts and gauges using Google charts as the rendering engine.

    Everything worked but has now stopped. I can display tables no problem but not charts. When I go to configure an existing chart or create a new one the page freezes on the formatting and preview page. I am assuming these are connected? Any idea how to get the charts displaying again?

    There are currently no other plugins running.

    Thanks

  •  472
    Isidora replied

    HI aidenmustdie,
    Thank you for your purchase.

    Can you please tell me which version of plugin you are using?

    If you update plugin, please deactivate/activate plugin and after that clear server and browser cache and check is issue still there.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables