We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1599876
Charts not displaying
Closed

Comments

  • aidenmustdie started the conversation
    June 5, 2018 at 7:59pm

    I am running wpdatatables on a raspberry pi. I am hosting a webpage on my local network (No internet connection) to display temperatures from a MYSQL database as line charts and gauges using Google charts as the rendering engine.

    Everything worked but has now stopped. I can display tables no problem but not charts. When I go to configure an existing chart or create a new one the page freezes on the formatting and preview page. I am assuming these are connected? Any idea how to get the charts displaying again?

    There are currently no other plugins running.

    Thanks

  •  472
    Isidora replied
    June 6, 2018 at 5:51am

    HI aidenmustdie,
    Thank you for your purchase.

    Can you please tell me which version of plugin you are using?

    If you update plugin, please deactivate/activate plugin and after that clear server and browser cache and check is issue still there.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables