HI Epistar,
Thank you for your purchase.

This can probably now be the issue with some security or restrictions.

Can you please tell me are there any errors in the server log?

Also please tell me do you maybe have installed mod_security on your server or maybe wordFence plugin.

Best regards.

HI Cameron,

Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

Also tell me is this happens on all tables? Please provide me id of table with this issue so I can investigate

Hi Cameron,

You can find more informations about this on this link.

Best regards.

Hi Epistar,

Sorry for late response. 

We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.

Can you please explain me what changes you made in wp-config?

If you do not want to limit the file types and thus upload any file into the media library, the easiest way to follow is to add the following line in the wp-config.php file:

define( 'ALLOW_UNFILTERED_UPLOADS', true );

The wp-config.php file allows us to modify the default behavior of WordPress. You’ll find it in the root of your server. Using the above statement we are allowing all administrators to upload any file type.

HI Epistar,

Yes we notice that error again and this issue is related with mod security that you have installed on server. We make improvements in our plugin because of that in version 2.2.2. We didn't lunch auto update yet but you can update the plugin manually by following this steps:

1.) Download zip from this link

2.) Use FTP to open /yourwordpressfolder/wp-content/plugins

3.) Delete existing wpdatatables folder.

4.) Upload previously downloaded wpdatatables folder through FTP to plugins folder (unzip it)

5.)  Go to WP-admin panel, open Plugins section.

6.) Deactivate wpDataTables, and then activate it again.

7.) Clear server and browser cache

IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page) if you don’t want to lose all your tables!

HI Cameron,

You are welcome.  Glad that we help you to solved the issue.

If you have any more issues or questions feel free to open a new ticket, we will gladly help.

We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!