As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I am getting an error message when I try to access the Candidate Tracking system. This is the page that references the error. Can you let me know what to do or who to contact to fix. https://datatables.net/manual/tech-notes/1
Hi Lisa,
Please open a ticket in wpDataTables section of this support and one of our agent would do their best to help you with it.
It will not allow me to create that kind of ticket as it says I don't have support. Please give me a number to call or link to pay so we can have support.
Hi Lisa,
Option to extend support period could be found on our plugin Envato page - Link
I have purchased the extension for one year. I have gone back into the page, signed in and it still will not allow me to create a ticket to then ask for help. Please advise.
Hi Lisa,
This ticketing system is commercial third-party solution that we are using and we don't have any control over it. Please try from another browser to see does that helps and in the mean time we will contact them to report the issue
I have paid, put in a ticket and just need help with the table .
Hi Lisa,
Please describe me a problem that you have.