We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Really enjoying your updated plugin now I've got everything working...
One thing I'm struggling with - when I use Highcharts to build a bar chart, it looks great but the label on the bottom shortens 'billions' to 'g'. for some reason. Any suggestions how I can change this to something more meaningful (eg 'b' or '£b')?
HI evkinfarns,
Thank you for your purchase.
Glad to hear that you like our new update, we are looking for some more improvements.
As I can see probably the Highchart library recognize the number is large and then converts the label to G, interesting.
Probably this can be achieved with some callback, You can take a look at our wpdatachart callback documentation where you can see how you can customize the charts for your desire.
Hope this can help you.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Thanks for this Bogdan.
Inserting the script below into the Custom JS into settings works - but it seems to prevent new tables from being saved (or changes to existing tables from being saved)! Am I doing something wrong?
This is what I've inserted:
Highcharts.setOptions({
lang: {
numericSymbols: [ " Th" , " Mn" , " Bn" , " Tn" , " P" , " E"]
}
});
Hi evkinfarns,
Can you please tell me did you follow the guide from the documentation
You will see that to assign options to the chart we can use this jQuery snippet which you need to put on same page where you chart is located.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I tried, but I'm not really sure I understand what to do... Adding the JQuery snippet to the page doesn't seem to help. And the 'solution' I found on the highcharts pages only seems to work if I add it in the way previously described.
Is there a wordpress plugin that would help? Or could you give me more info? Sorry - but I'm not brilliant at this stuff...
Kevin
HI Kevin,
That topic in our documentation requires some development skill in order to use wpDataChart callbacks.
In order to change and customize the HighChart library you must use jQuery like from this example
and so on.
Where the number in the brackets is the chart ID.
We did not have any experience with some other plugins but we can offer our paid customization service where you can hire one of our developers to help you out. If you are interested please send us some detailed instructions what you want to change in the chart so we can estimate the price for this customization.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables