We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Are all the chart engine chart types and formatting options available?
Thanks,
Gary
Hi Gary,
Thank you for the inquiry.
Charts engines that are available are:
All chart formatting options that are available you can see at this documentation page: WordPress charts: How to create them with a simple wizard.
It is also possible to use other chart formatting options that are not available out of the box with wpDataCharts callback.
You can try our sandbox site: Front-end & Back-end - you can find a fully functional version there to try out all plugin features.
Hello,
Thank you for the reply.
Do you have a simple example of a callback in the sandbox and another link for the front-end, as the link included is returning error 404?
Thanks,
Gary
Hi Gary,
You can find examples of the callback at the page I have sent you wpDataCharts callback. Unfortunately we don't have examples of callback at the sandbox website.
Hello,
Thank you for the callback page, which i have read and appears to be easy once you get started.
For a non-developer, do you have simple getting started documentation that shows where and how you would apply an example?
Thanks,
Gary
Hello,
I worked out how to put the jQuery on the page and bought the wpData licence.
What i'm now trying to do is replicate a Highcharts Cloud Donut chart where i can disable the data labels (working with the below snippet) and enable the legend, but both legend snippets don't appear to work as the legend doesn't appear.
<script type="text/javascript">
jQuery(window).load(function(){
if( typeof wpDataChartsCallbacks == 'undefined' ){ wpDataChartsCallbacks = {}; }
wpDataChartsCallbacks[7] = function(obj){
obj.options.legend.enabled = true;
obj.options.legend = { enabled: true };
obj.options.plotOptions = { series: { dataLabels: { enabled: false } } };
}
});
</script>
What is the correct syntax for the Highcharts legend API in the wpDataCharts callback?
Thanks,
Gary.
Hi Gary,
If you bright the licence please open a ticket in wpDataTables category with your purchase key and one of our support agents will answer on your questions.