We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
hope you can help me. First – I love WP DataTables.
But I have a huge Problem on a few sites of us, where we use many tables and don't know how to fix it.
For example https://immoeinfach.de/immobilienpreise/berlin/charlottenburg/
there are around 10 Charts and a few Tables imported from google spreadsheets.
We have a pretty similar page without so many tables which loads quiet well, as all other sites: https://immoeinfach.de/immobilienmakler/berlin/charlottenburg/
I need to fix this problem very soon, but don't know where to start.
We're using PHP 7, HTTP/2 and a good caching and the server is pretty fast, so there shouldn't be a bottleneck.
We have around 100 spreadsheets in Google, which are imported. So it would be a huge work to change the import and we have to update the charts one time every year, so thats the only really good solution for us.
Would love, if you could look up the problem and may find a easy to implement solution for us.
Again. Great work and have a nice day.
HI immoeinfach,
Thank you for your purchase.
My suggestion is to test your pages on online test for website speed and find out what cause lazy load. You can use https://tools.pingdom.com/ or https://gtmetrix.com/ or any other that you can find.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Thanks for the answer. WP Datatables causes the slow loading time... And I don't know how to fix it.
Thats why I'm here.
Here is the speed for the site with the datatables With Datatables.
And here is the result, without it Faster Site.
The sites are nearly identical.
HI immoeinfach,
Unfortunately, there is no built in option for caching our tables. We have that feature on our TO DO list so it will be implemented in the future.
Best regards
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hello, thanks for the answer.
Can you define the period of time a little bit further. Will we have to wait a month, or 3, or 12?
Best regards.
HI immoeinfach,
Unfortunately I can't tell you exactly when it will be because we have a lot of priority task that have to be done.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables