We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I'm using CSS to hide 5 columns on mobile, in order to improve the readability of the table.
However, when I'm viewing on mobile and I click the excel export, it also hides the columns in the resulting spreadsheet. On the excel spreadsheet that is generated, I need all columns to show.
Is there a way to fix this?
Thanks,
Justin
HI Justin,
Thank you for your purchase.
From our documentation for Table tools you will see this notice:
These functionalities are based on a 3rd party HTML5 library. There are some limitations in this library we will emphasize for your awareness:
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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That throws a crimp in things, haha.
Thank you for your response, and I hope y'all enjoyed your holiday!
Do you have any thoughts about how I might be able to circumvent this? On mobile, the table is pretty unusable without the columns hidden. I tried using the built-in responsive tools you have but they didn't help very much.
Thanks!
-Justin
HI Justin,
Thank you vey much.
Do you have any example/page so I can take a look and give you my suggestion.
Can any of the examples from our documentation help you out.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables