We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
Having a few problems with this plugin:
1. When I make edits in the settings, for example change the bg colour of the row header, they do not save.
2. I cannot create a table manually. When I try to, it defaults to the 'create a table by importing data form data source' page.
I think these problems are probably related, any help will be appreciated.
Gavin
*Solved*
Re-installing Wordpress, then logging out/in has solved this issue.
HI runbase,
Thank you for your purchase.
Sorry for late response,
Please note that we have a National holiday in our country from Monday 30th to Wednesday 2nd and because of that, there was a delay in reply to your tickets. Thank you for understanding.
I am glad that you solved the issue.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables