We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
My table editor is not loading on the backend (see attachment). I was in the process of setting up conditional formatting. When I applied some changes, the table would not load anymore on the backend. After this occurred, the conditional formatting I used stopped displaying on the front end.
The columns that I was applying conditional formatting to were integer columns. Some of the cells were blank and I did not want them to be read as 0. I changed the column from integer to string. When I applied those changes in when the error started.
HI Laura Daniel,
Thank you for your purchase.
Can you please check in your database which column type is set for that column. Is it the string or integer.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Bogdan,
That is the problem. I can not (see the screen shot I attached).
I only brought up the integer vs string because after changed this option is when the table would not load anymore.
I can not do anything with the table.
I have tried unchecking the bootstrap in the setting.
Hi Laura,
Can you open this table in phpmyadmin or any other database management system that you use and see which column type is set for that column.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables